A Question and an Answer

Several customers have recently asked me if we plan to expand.  It’s great that our cafe is doing so well, and our reviews are overwhelmingly positive.  From an outsider’s perspective, I understand that it would seem to be our next step.  Mario and I have decided to not expand, that we’ll keep our operation local, because there’s only one of him and one of me.  We want to keep the service at a specific level and the food cooked only one way – my way and Mario’s way.  We wouldn’t be able to do that with multiple venues, no matter how well trained the staff; experienced cooks have their own style, and great cashiers and up front people have their own way of handling people.  Besides, we’re happy where we are with the employees we have – why expand?

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